LexisNexis

InterAction Help Desk (Onsite)

This two-day course prepares help desk personnel to assist professionals, administrative assistants and secretaries with using InterAction. This course provides information on how to use the InterAction Web Client, the InterAction Windows Client, the InterAction Administrator Client and InterAction Desktop Integration, as well as tips for resolving common issues affecting InterAction end users.

Audience

Prerequisites

None

Duration

Two days

Fees and Deliverables

The price for this solution is $7,200*, which includes the following:

* Fee quoted above does not include travel and incidental expenses for one trainer, which would be invoiced to you at our cost.

Cancellation Policy
You may reschedule or cancel without penalty up to 10 business days prior to the course. If cancellation or rescheduling occurs within 10 business days of the first day of class, payment will be processed for the full price of the course. You may re-schedule for a future course subject to availability.

Training Room Requirements

Your training room should include computers for each participant. An instructor computer with projector should also be provided to maximise the effectiveness of the training. We will provide a VMWare image with a full InterAction environment and a standard training database. To use this image, each machine should have a minimum of 2GB RAM, 12 GB hard drive space, and minimum CPU of Pentium IV 900 MHz.

Course Objectives

Upon completion of the course, participants will be able to do the following:

Course Outline

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