LexisNexis

InterAction 5.5 for Application Administrators

This four-day course provides information on how to administer, configure, and maintain an InterAction system.

Audience

Prerequisites
None

Duration
Four days

Fees
$2800 per person

Cancellation Policy
You may reschedule or cancel without penalty up to 10 business days prior to the course. If cancellation or rescheduling occurs within 10 business days of the first day of class, payment will be processed for the full price of the course. You may re-schedule for a future course subject to availability.

Course Objectives

Course Outline

  1. InterAction Fundamentals
    • Understanding the fundamental concepts
    • Understanding data flow and synchronisation
    • Understanding the role of each component in InterAction's architecture
    • Reviewing InterAction Related Modules
    • Using InterAction end-user applications
    • Understanding contact organisation
  2. Administering User Access
    • Create a user account using the administrator client
    • Import user accounts into InterAction
    • Configure InterAction to Active Directory synchronisation
    • Create user groups
    • Setting regional settings for users
    • Enabling PIM to InterAction synchronisation for users
  3. Loading Users and Contacts into InterAction
    • Loading user accounts into InterAction
    • Loading contact records into InterAction
    • Using new contact rules
    • Using Smart Connect
  4. Configuring InterAction
    • Administering folder classes and folder types
    • Configuring location types and regional settings
    • Customising nomenclature
    • Understanding and configuring PIM synchronisation
    • Understanding and configuring automated processes
    • Configuring NTLM
    • Configuring the Application Server
  1. Configuring InterAction to Support Marketing Functions
    • Administering lists
    • Folder templates
    • Creating working and marketing lists
    • Archiving folders
    • Creating contact types
    • Understanding Data Change Management
    • Create web profile and searches
    • Configuring the Web Client
    • Creating and configuring activity types and appointments
    • Creating and configuring relationship types
    • Configuring folder dependency analyser
  2. Reporting
    • Managing and configuring reporting
    • Creating reports
  3. Maintaining and Monitoring InterAction
    • InterAction components and system requirements
    • Configuring the InterAction environment
    • Maximising performance
    • InterAction Application Server settings
    • Database management
    • Database maintenance scripts
    • InterAction logs
    • Applying upgrades and updates
  4. Initial Setup & Moving a Database
    • Configuring the database server
    • Initializing the database
    • Moving an InterAction database

My organisation is using InterAction 5.5. Should I still attend this class trained on version 5.6?

Yes. Although you will be using version 5.6 in class, InterAction 5.6 has much of the same functionality as InterAction 5.5. In class, you will learn how to use all of the features of InterAction for your application administrator role. You will also see the differences and enhancements in version 5.6 around Process Manager and Reporting. If you want training using a 5.5 environment, we can provide a private course at your site.

If you have additional questions, please feel free to contact us at training@interaction.com.

Upcoming Course Dates
Date(s) Days Time Location Version Fee     Open
Seats		 Register
Oct 20-23, 2008 4 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $2,800 5   Customer Registration
  Partner Registration
Nov 17-20, 2008 4 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $2,800 9   Customer Registration
  Partner Registration
Dec 15-18, 2008 4 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $2,800 12   Customer Registration
  Partner Registration