LexisNexis

Advanced InterAction Configuration for Marketing Users

This two-day course teaches marketing users how to use the InterAction Administrator software to make configuration changes to InterAction.

This course is also available in an onsite version.

Audience

Prerequisites

Duration

Two days

Cancellation Policy

You may reschedule or cancel without penalty up to 10 business days prior to the course. If cancellation or rescheduling occurs within 10 business days of the first day of class, payment will be processed for the full price of the course. You may re-schedule for a future course subject to availability.

Course Objectives

Upon completion of the course, participants will be able to do the following:

  • Edit entities in the InterAction Administrator software
  • Create and manage user accounts and groups
  • Use Smart Connect to resolve unresolved PIM contacts
  • Understand New Contact rules
  • Assign permission to create folder templates
  • Archive a folder
  • Create contact types
  • Create groups for data stewards
  • Provide access to the DCM inbox
  • Manage follow-up text
  • Create Data Change Management Rule Sets
  • Create activity types
  • Create relationship types
  • Create a Folder Dependency Analyzer (FDA) rule
  • Assign rights to the Data Quality Tools in the Windows Client
  • Edit location types
  • Customize nomenclature
  • Assign report permissions
  • Configure "send to me" reporting process

Course Outline

  • Overview of InterAction
    • Review of InterAction Fundamental Concepts
    • The InterAction Architecture
    • Overview of End-User Applications
    • The InterAction Administrator Client
    • Contact Organization
  • Administering User Access
    • Managing User Accounts
    • Add a User with InterAction Administrator
    • Importing User Accounts
    • Creating User Groups
    • Partial Administration Rights
    • Setting up Proxies
    • Setting Regional Settings for Individual Users
  • Loading Users and Contacts into InterAction
    • Sources of Contacts and Contact Data
    • Loading data Tools
    • New Contact Rules
    • Smart Connect
    • Basic Import
  • General Folder Management and Configuration
    • Administering Folder Classes and Folder Types
    • Folder Templates
    • Archiving Folders
  • General Folder Management and Configuration (continued)
    • Configuring location types and regional settings
    • Customizing nomenclature
    • Creating and configuring activity types
    • Creating and configuring relationship types
    • Data Change Management
    • Assigning Rights to Data Quality Tools
  • Creating and Managing Contact Types
    • Creating Contact Types
    • Granting Permissions to Create Contact Types
    • Creating Web Profiles and Web Searches
  • Defining Dependencies between Folders
    • Folder Dependency Analyzer
    • Configuring the FDA Rule
    • Scheduling an FDA Process
    • FDA - Adding a Contact Associated to a Company to a Folder
  • Configuring InterAction Reports
    • Report Formats
    • Reporting Roles
    • Configuring Reports - Assigning Permissions
    • Configuring Reports - Send to Me Process
Upcoming Course Dates
Date(s) Days Time Location Version Fee     Open
Seats
Register
Mar 25-26, 2010 2 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $1,400 12   Customer Registration
  Partner Registration
Apr 29-30, 2010 2 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $1,400 12   Customer Registration
  Partner Registration
May 27-28, 2010 2 9:00 a.m. to 4:30 p.m. Oak Brook 5.5/5.6 $1,400 12   Customer Registration
  Partner Registration
Jun 24-25, 2010 2 9:00 a.m. to 4:30 p.m. San Francisco 5.5/5.6 $1,600 8   Customer Registration
  Partner Registration