LexisNexis

InterAction Best Practice Series

This web-based training series delivers best practice information about key InterAction processes. Each one-hour course will deliver the most efficient and effective methods to use InterAction in your organization.

How Not to be a Fair-Weather Friend:
An InterAction Best Practice on Staying Connected to Key Clients

Keeping up with relationships is the first job for any professional services organization intent on being successful. This Web-based course provides insight into leveraging your social network into winning deals for your organization.
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Efficiently Using the 80/20 Rule:
An InterAction Best Practice on Managing your Top Clients

In most marketing circles, the principle behind the 80/20 rule applies to the relationship between your revenue and your customers. That is, 80% of your business results are being driven by 20% of your clients, or pretty close to it. Managing top clients with InterAction can help your organization focus on these clients and deliver better client service.
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