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Resource Library

Welcome to the InterAction Resource Library. Here you will find downloadable white papers and data sheets related to the best practices in the CRM industry, as well as case studies that demonstrate real life experiences in organisations using InterAction for its Relationship Intelligence initiatives. Click on any of the links below and register to receive an electronic version of these white papers and case studies.

	Resource Type	Market
	All Resources White Papers Case Studies Datasheets	All Markets / General Accounting Financial Services Legal Management Consulting

White Papers

General

• CRM as a Successful Business Initiative

Accounting

• Relationship Intelligence: An Accounting Firm's Path to Winning in a Tough Economy

Financial Services

• Relationship Intelligence: A Financial Services Institution's Path to Winning in a Growing Economy

Management Consulting

• Relationship Intelligence: A Management Consulting Firm's Path to Winning in a Tough Economy

Case Studies

Accounting

• Blackman Kallick Bartelstein Case Study

Financial Services

• 3i Group Case Study
• Nicholas Applegate Case Study
• Sevin Rosen Funds Case Study

Legal

• Berwin Leighton Paisner Case Study
• Osborne Clarke Case Study
• SJ Berwin Case Study

Management Consulting

• AlixPartners Case Study

Datasheets

General

• CRM Roadmap Service
• Customer Support & Services
• InterAction
• InterAction Consulting Services
• InterAction for Lotus Notes
• InterAction for Microsoft Outlook
• InterAction for Novell GroupWise

Accounting

• InterAction Engagements
• InterAction for Accounting Firms

Financial Services

• InterAction for Financial Services Firms
• InterAction Opportunities

Legal

• InterAction for Law Firms
• InterAction Matters

Management Consulting

• InterAction for Management Consulting Firms

Articles

• WebCPA: Taking Full Advantage of CRM Software
• CRM Buyer: CRM in Law Firms: The Jury's Still Out
• Law.com: Software Promises No Longer a Pipe Dream
• View all articles

 

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