InterAction for Property Services Firms
A property services firm's most valuable asset is the relationships its professionals nurture with clients and other industry colleagues. These relationships, which are often the source of new business referrals and available stock, are key to the firm's long-term success.
Knowing about an opportunity is one thing, having the right information and access to key stakeholders, when and where they're needed, is critical to winning the deal. This is what differentiates rainmakers from their competition. Firms recognise this and are looking for more effective ways to organise and use these key players for business development purposes.
For many savvy firms, the answer is InterAction, from LexisNexis. InterAction is client relationship management software that can centralise your firm's collective knowledge, experience and relationship networks into a firm-wide asset known as Relationship Intelligence.
Built exclusively for property services firms, InterAction:
- Empowers team members to harness and use the collective power of its networks to better manage the sales cycle and win engagements faster.
- Extends the industry reach of professionals by empowering them to discover and use relationships their colleagues possess to land their next client. Such collaboration to gain an inside track is often the lynch-pin to securing the deal.
- Blends into the work habits of firm professionals by delivering mission-critical Relationship Intelligence to hand-held devices like the BlackBerry, through Personal Information Managers such as Microsoft Outlook and Web and Windows versions.
- Provides visibility into the sales pipeline, through the Opportunities™ module, to accurately forecast revenues, measure referral sources and manage current/future client service
- Consolidates and tracks the unique Relationship Intelligence associated with services delivered to individual clients through the Engagements™ module.
- Enables professionals to keep the centralised database of relationships up-to-date through Contact Verifier™ an automated e-mail process.
To enhance, maintain and uncover additional Relationship Intelligence, InterAction offers modules based upon your organisation's needs:
- InterAction Contact Verifier™ works to keep the centralised database of relationships up-to-date through an automated e-mail process.
- InterAction Opportunities™ provides firms the ability to accurately forecast future revenues and manage prospective engagements through the business development pipeline.
- InterAction Engagements™ consolidates and tracks the unique Relationship Intelligence associated with services delivered to individual clients.
So, the bottom line is InterAction reduces the time it takes to land new business, strengthens the firm's business processes and enables professionals to do more, with less, faster.
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